Step 1: Follow the instructions provided with your system to make sure you have properly closed and sealed the system using all materials provided.
You don't have to request a pickup to have your system picked up. You can simply give your system to your regular carrier (USPS/UPS depending on the shipping label) if they regularly deliver packages to your facility.
To schedule a USPS Priority Pickups please click here:
For UPS Service Pickups please continue to Step 2
Step 2: Fill in form to submit a pick up request. If further details are needed for your request, a support representative will follow up with you shortly to confirm your pick u. Please note that pick ups are only allowed Monday - Friday durring normal business hours.
Missed USPS Pick Up? - If you experience any issues with USPS Priority Pickups please contact your local post office.
Need further assistance?
Call 877.765.3030 or support@pureway.com
Please be assured that we protect your privacy and will not share this information. Your information will be used to provide Package Pickup service at the address and for the date that you request. Collection is authorized by 39 USC 401, 403, 404. Providing the information is voluntary, but if not provided, we may not process your request. We do not disclose your information to third parties without your consent, except to facilitate the transaction, to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a U.S. Postal Service auditor; to entities, including law enforcement, as required by law or in legal proceedings; and to contractors and other entities aiding us to fulfill the service (service providers).